Terms and Conditions

1. By registering an account and using Bet365 services, you agree to a legally binding contract.
2. Additional terms apply to different products like Casino, Sportsbook, and Poker.
3. In case of conflicts between terms, these General Terms & Conditions take precedence.
4. If you disagree with the terms, do not use the platform.

Bet365 operates under Hillside (Sports) ENC and Hillside (Gaming) ENC, licensed by the Malta Gaming Authority (MGA).

1. Terms may change due to legal or operational reasons.
2. Major changes require user acceptance. If you disagree, stop using the platform.
3. Major changes require user acceptance. If you disagree, stop using the platform.

1. You must register and be approved to place bets.
2. To be eligible, you must:
   • Be 18+ and legally allowed to gamble;
   • Use the account personally (one account per user);
   • Not be self-excluded or banned;
   • Accept the financial risk of gambling.
3. Ensure Bet365 is legal in your region before use.

1. Provide accurate personal details during registration.
2. Keep account details updated (payment methods, contacts, etc.).
3. Bet365 may reject account registrations.

1. Bet365 verifies identity, age, and financial details.
2. Verification is required after €2,000 in deposits or earlier if requested.
3. Underage users will have accounts closed, deposits refunded, and transactions voided.
4. Until verification is complete, withdrawals may be restricted.
5. Data may be shared with fraud prevention agencies and regulators.

1. Use a secure password and passcode.
2. Keep login credentials confidential.
3. You are responsible for all activity on your account.
4. Disable biometric login if unauthorized access is suspected.
5. Check your account balance and transactions at any time.

Only one account per user is allowed. If multiple accounts are found, Bet365 may:

• Close duplicate accounts;
• Void bonuses and winnings;
• Cancel unsettled bets.

1. Accounts inactive for 365 days are considered dormant.
2. If the balance is zero, the account will be closed. If funds remain, Bet365 will attempt to contact you.
3. If inactive for 30 more days after contact, a €2 (or 5% of balance) monthly fee applies.
4. Fees continue until the balance reaches zero, you withdraw funds, or you reactivate the account.

1. You can only wager with deposited funds.
2. Deposits must come from accounts registered in your name.
3. Deposited funds and winnings are held in segregated accounts for protection.
4. No interest is earned on account balances.
5. Once a currency is selected, all transactions will be in that currency.

1. Withdrawals are only allowed if:
   • Deposits are cleared;
   • Verification checks are completed;
   • No legal or regulatory restrictions apply;
   • No ongoing investigations exist regarding fraudulent activity.
2. Withdrawals can only be made to the account holder’s name.
3. Withdrawals are processed using the same deposit method.
4. No daily withdrawal limit, but per-method transaction limits apply.
5. Maximum winnings limits apply.

1. Bet365 may reject or adjust transactions.
2. Bets cannot be canceled once placed.
3. Bets are valid only when accepted by the server and assigned a transaction code.

1. Promotions may include free bets and cashback.
2. Bonuses are limited to one per person.
3. Bet365 may withdraw or modify bonuses at any time.
4. Some users may be restricted from receiving bonuses due to responsible gambling measures.

1. Maximum winnings limits apply.
2. Final payouts are based on accepted odds.
3. Winnings are credited to your account unless voided for violations.
4. Bets may be voided due to match-fixing, fraud, or market manipulation.
5. Multiple identical bets from a user or group may be voided.
6. In-play bets placed after a major event (goal, penalty) may be voided.
7. Users must report winnings for tax purposes.

1. Bets are accepted only on listed events.
2. Official event results determine bet outcomes.
3. Bets on time-sensitive events remain valid even if start times change.

1. Using the platform for anything other than lawful gambling may result in account suspension, withheld winnings, and voided bets.
2. Prohibited activities include:
   • Fraud, cheating, or match-fixing;
   • Using VPNs to bypass location restrictions;
   • Depositing funds without gambling intent;
   • Exploiting system errors or using bots;
   • Having multiple accounts;
   • Abusing promotions;
   • Placing bets with insider knowledge;
   • Engaging in abusive behavior towards users or staff.

1. Bet365 may suspend, limit, or close your account at any time.
2. If Prohibited Activity is suspected, an investigation will be conducted, restricting account access and withdrawals.
3. If cleared, restrictions are lifted; if confirmed, the account is permanently closed, and authorities may be notified.
4. If an account is closed, any balance will be refunded unless linked to illegal activities.

You can close your account via the Account Closure page. Any negative balance must be settled first.

Your device and internet connection affect service performance.

1.  You are granted a personal, non-transferable license for Bet365 software.
2. You may not copy, modify, bypass security, or exploit the software.
3. Errors and interruptions may occur, and Bet365 is not liable for resulting losses.

Bet365 is not responsible for third-party website content and does not endorse linked sites.

1. Bet365 aims for reliable service but does not guarantee error-free operation.
2. Bets or winnings resulting from malfunctions may be voided.
3. Incorrect pricing will be adjusted, and affected bets settled at corrected odds.
4. Bets placed after an event starts (unless allowed) may be voided.
5. In case of interruptions, Bet365 may void transactions, refund stakes, or attempt to restore gameplay.

1. Bet365 is not liable for:
   • Unforeseen or business-related losses;
   • Technical failures beyond its control;
   • Misuse of services or circumvention of responsible gambling measures;
   • Errors, malfunctions, or service unavailability.
2. Liability is limited to the greater of:
   • The stake of the affected transaction;
   • The misplaced funds;
   • €10,000 for any other claim.

1. Bet365 may deduct outstanding amounts owed from your account balance.
2. You are liable for losses caused by prohibited activities.

1. Bet365 offers responsible gambling tools such as deposit limits, time-outs, and self-exclusion.
2. Users are responsible for not circumventing these measures.

Bet365’s content and trademarks are legally protected. Unauthorized reproduction or distribution is prohibited.

1. Personal data is processed according to Bet365’s Privacy Policy.
2. Cookie usage details are outlined in the Cookies Policy.

1. If you breach terms and Bet365 does not act immediately, enforcement rights remain.
2. Bet365 may transfer its rights; users may close accounts if they disagree.
3. Accounts are personal and non-transferable.
4. Bet365 communicates using the contact details provided in your account.

1. Follow Bet365’s complaints procedure before escalating disputes.
2. Unresolved disputes may be referred to eCOGRA or the Malta Gaming Authority.
3. Terms are governed by Maltese law but comply with local consumer protections.
4. The English version of the terms prevails in case of translation discrepancies.